0121 248 00330121 248 0033Log in to report a repair, check a statement or find a document, and see how we're getting on with anything you've raised.
If you smell gas, ring the National Gas Emergency line on 0800 111 999 first. For a burst pipe, no heating in winter, or anything else that makes the place unsafe, ring us straight away. Don't wait on the portal. Outside office hours, leave a message and the emergency line will pick it up.
If you're not with us yet, the portal comes as standard with our managed service. You can see your statements, documents and every repair without having to ask.
See what managed includes